1. Where can I find promo codes?
Promo codes are shared on our homepage banners and official social media channels such as Facebook, Instagram, and Twitter.
2. Why is there a daily cap in certain categories?
Daily caps are applied in select categories to ensure that deals are accessible to a larger number of customers rather than being claimed by a few bulk buyers.
3. Can I transfer a deal or voucher to someone else?
Yes, you can transfer your deal or voucher to friends or family members.
4. Can I convert my voucher into cash?
Vouchers cannot be exchanged for cash. They can only be redeemed for products and must be used against eligible purchases.
5. How much money can I save on each deal?
Krazeal.com is designed to offer buyers a minimum discount of 40% off the MRP on most products.
6. Do promo codes provide additional discounts?
Yes, applying a promo code will provide additional discounts on top of the existing deal prices.
7. What should I do if my voucher is not working?
Ensure it is still valid and has not expired. If the issue persists, contact our customer support for assistance.
8. How long are promo codes valid?
Promo codes have specific validity periods mentioned during their release. Make sure to use them before they expire.
9. Can I use more than one promo code at a time?
No, only one promo code can be applied per transaction unless explicitly stated otherwise.
10. Are there any restrictions on using vouchers?
Yes, vouchers and promo codes may not be applicable on certain products or categories. Please check the terms and conditions at the time of use.
11. What happens if I cancel an order after applying a voucher?
If valid, the voucher will be reinstated or a new one may be issued, subject to our refund policy.
12. Cancellation and refund with promo code?
Only the actual amount paid (UPI, Card, etc.) will be refunded. The value of the promo code will not be refunded or reissued.