Privacy Policy

How we handle and protect your personal information.

We welcome you to "Krazeal family". This Privacy Policy describes how Dealsmith India Private Limited with brand name "Krazeal" and e-commerce website www.krazeal.com / mobile app can collect, use, share or otherwise process your personal information through our platform.

1. Collection of Your Information

We collect your personal information relating to your identity, demographics and when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information includes name, date of birth, address, telephone/mobile number, email ID, occupation etc.

2. Why We Collect Personal Information

We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. We also use it to enhance customer experience and prevent fraud.

3. Where We Use This Personal Information

This information is compiled and analysed on an aggregated basis. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users.

4. Do We Share Your Personal Information

We may share your personal information internally within Krazeal Group entities, our corporate entities, and affiliates. We may disclose personal information to third parties as required by law or to provide you access to our services.

5. About Cookies

We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.

6. How Secure is My Personal Information

We maintain reasonable physical, electronic and procedural safeguards to protect your information. We adopt industry standard security measures and keep updating our systems from time to time.

7. Choice To Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications. Contact us at [email protected] to unsubscribe.

8. Children Information

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect personal information from children under 18.

9. Data Retention

We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected.

10. Your Rights

You may access, correct, and update your personal information directly through the functionalities provided on the Platform.

11. Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and processing of your information.

12. Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this policy to reflect changes to our information practices.

Grievance Officer Details

Designation: Grievance Officer

Dealsmith India Private Limited

L4, Jeevan Bhima Nagar Main Road, Above Mannapuram Finance Ltd, Sector 12, Bengaluru - 560075

Email: [email protected]

Last Updated: 28 May 2025